In the unlikely event that our website is unavailable and you wish to close a position, please contact us by email at info@shortsandlongs.com and we will do all we can to assist you, however, you must remember that in this scenario there is a possibility that emails will not be successfully received in a timely manner; and may only be actioned at the prevailing levels at the time of receipt. Please see Chapter 11 of our Customer Agreement – Online Trading Platform.
Back To TopWe have always taken security very seriously. Our website login is protected by a Thawte verified certificate with 256 bit encryption and the strongest identity authentication standard available today. This means that any information that you provide is protected by a very secure certificate provider, thus ensuring the security of the site. More information regarding Thawte can be viewed at www.thawte.com
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