Frequently asked questions

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General Enquiries

  1. How do I get more information?
  2. Is there a ‘Glossary’ anywhere providing clear explanations of regularly used terms and expressions ?
  3. Do you have a ‘Conflicts of Interest Policy’, ‘Data Privacy Protection Policy’ or ‘Code of Practice Policy’ (including reference to the protection afforded to your clients by virtue of your registration, authorisation and regulation by the Financial Services Authority) ?

How do I get more information?

All information regarding opening an account with ShortsandLongs.com or trading with us may be found on our website, and in these FAQs. Any further questions or queries may be forwarded to us via email at info@shortsandlongs.com. Alternatively, emails may be sent via the secure email section once you have logged into your ShortsandLongs.com account.

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Is there a ‘Glossary’ anywhere providing clear explanations of regularly used terms and expressions ?

Yes. Select ‘terms and conditions’ at the foot of the home page. One of the options on this page is a Glossary, which covers all of the key terms and expressions you will need.

You can also click here to view the Glossary.

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Do you have a ‘Conflicts of Interest Policy’, ‘Data Privacy Protection Policy’ or ‘Code of Practice Policy’ (including reference to the protection afforded to your clients by virtue of your registration, authorisation and regulation by the Financial Services Authority) ?

Yes. Select ‘your privacy’ at the foot of the home page for all this information.

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